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Managing Front Office Operations With Answer Sheet Ahlei [PDF Download]

Managing Front Office Operations with Answer Sheet  Ahlei  PDF
Author: Michael L. Kasavana, Ph.D.
Publisher: Educational Institute
Release Date: 2013-04-26
ISBN: 9780133430783
Size: 65.93 MB
Format: PDF, Docs
Category : Business & Economics
Languages : en
Pages : 653
View: 7739

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Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Managing Front Office Operations [PDF Download]

Managing Front Office Operations PDF
Author: Charles E. Steadmon
Publisher:
Release Date: 1988
ISBN:
Size: 31.74 MB
Format: PDF, ePub, Mobi
Category : Hotel management
Languages : en
Pages : 314
View: 1646

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Handboek Front Office werkzaamheden.

Managing Front Office Operations With Answer Sheet [PDF Download]

Managing Front Office Operations with Answer Sheet PDF
Author:
Publisher:
Release Date: 2013
ISBN: 9780866124133
Size: 24.23 MB
Format: PDF, Kindle
Category :
Languages : en
Pages : 649
View: 409

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Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Managing Front Office Operations [PDF Download]

Managing Front Office Operations PDF
Author: Michael L. Kasavana, Ph.D.
Publisher:
Release Date: 2011-07
ISBN: 9780866123860
Size: 41.54 MB
Format: PDF, Docs
Category : Business & Economics
Languages : en
Pages : 653
View: 5903

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Managing Front Office Operations Online Component Ahlei Access Card [PDF Download]

Managing Front Office Operations Online Component  Ahlei     Access Card PDF
Author: Michael Kasavana
Publisher:
Release Date: 2013-06-24
ISBN: 9780133431322
Size: 61.10 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages :
View: 6426

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“Front Office Manager” is a 10-hour, interactive, online program that provides an overview of the organization and management of the front office. It outlines the interactions between the front office and other hotel departments that are required to create a positive guest experience. Users will love the self-paced, discovery-driven approach that puts them in control as they determine the order in which they explore each area of the hotel and click on highlighted objects to learn about each facet of front office operations. Embedded videos help to facilitate the learning process. The content of this virtual-reality styled program is based on chapter material found in the AHLEI textbook,Managing Front Office Operations 9/e by Michael Kasavana and Richard Brooks. The online component has 10 modules and covers over 80 topics. Student users will have six-month access to the online program. “Front Office Manager” can be packaged with the Managing Front Office Operations 9/etext. It can also be purchased independently of the textbook.

Front Office Procedures [PDF Download]

Front Office Procedures PDF
Author: Michael L. Kasavana
Publisher: Educational Inst of the Amer Hotel
Release Date: 1998
ISBN:
Size: 19.78 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 511
View: 5545

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Cth Front Office Operations [PDF Download]

CTH   Front Office Operations PDF
Author: BPP Learning Media
Publisher: BPP Learning Media
Release Date: 2009-07-01
ISBN: 0751794414
Size: 65.43 MB
Format: PDF, Kindle
Category : Business & Economics
Languages : en
Pages : 321
View: 4007

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BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries.

Hotel Management And Operations [PDF Download]

Hotel Management and Operations PDF
Author: Michael J. O'Fallon
Publisher: John Wiley & Sons
Release Date: 2011
ISBN: 0470177144
Size: 32.65 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 494
View: 1488

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Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; “As I See It” and “Day in the Life” commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource.

Hotel Accommodation Management [PDF Download]

Hotel Accommodation Management PDF
Author: Roy C. Wood
Publisher: Routledge
Release Date: 2017-10-10
ISBN: 1351690493
Size: 29.34 MB
Format: PDF, Kindle
Category : Business & Economics
Languages : en
Pages : 210
View: 4065

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This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.